A Solicitor referral for a £42k business debt written off as uncollectable.

After an initial discussion on the history and details of the debt and reviewing invoices and email exchanges, Latitude proposed a plan of action.

Latitude attended the business premises and hand delivered a bespoke letter before action requiring payment within 14 days. Latitude discussed the debt with the company director, and identified assets on premises for future enforcement strategies should the debt be unpaid.

The visit resulted in a further offer to pay £10k immediately and balance split over 21 days. The company complied and the debt was paid in full.

A direct instruction from the heating company for an unpaid invoice relating to the installation of under floor heating. A dispute had been lodged regarding faulty installation (pipe leak). Whilst this was remedied, the customer attempted to claim for additional damage caused. This caused an impasse. Further requests for payment were ignored.

Latitude reviewed the history and details of the debt and attended with a personally written letter before action. This was hand delivered to the customer at a personal address and the customer responded within 48 hours. As expected, and in line with the strategy, Latitude mediated direct with the customer and within 10 days an agreeable settlement for 75% of the debt was agreed upon and paid, avoiding incurring legal costs for solicitors. In line with our service agreement, Latitude remitted the collected monies within 48 hours.

Latitude received a referral from a renowned fresh meat supplier over 8 unpaid invoices for one company. The invoices were over 100 days old due to previously failed standard DCA methods attempted.

Latitude undertook initial due diligence checks and established the company as still actively trading. Latitude attended the commercial premises, serving our unique letter before action in addition to identifying assets on site for taking control of goods should the case escalate. This was identified in our initial discussion with our client as a potential situation and extra care was taken to ensure sufficient intelligence was obtained to aid any future claim in the county court for a judgment and then transferring up to the High Court for a writ of control for Latitude to ultimately manage and execute. All debts were paid on day 12 following our attendance and service of our letter before action.